At KUMKUM Designer Suits & Dupatta, we are committed to delivering your orders safely and on time. This policy outlines our shipping procedures, delivery timelines, and related information.

1. Order Processing

All orders are processed after successful payment confirmation.

• Orders are typically processed within 1–3 business days.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During sale periods, festivals, or promotional events, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across India through trusted courier and logistics partners.

International shipping availability may vary depending on destination and applicable regulations.

3. Estimated Delivery Time

• Metro Cities: 3–7 business days.
• Other Cities and Towns: 5–10 business days.
• Remote Areas: 7–14 business days.

Delivery timelines are estimates and may vary depending on location, courier operations, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Free shipping promotions may be offered on selected products or order values from time to time.

5. Order Tracking

Once your order is shipped, tracking information may be provided through email, SMS, or other communication channels, allowing you to monitor the status of your shipment.

6. Delivery Delays

While every effort is made to deliver orders within the estimated timeframe, delays may occur due to:

• Weather conditions.
• Natural disasters.
• Public holidays.
• Courier service disruptions.
• Incorrect shipping information provided during checkout.

The company shall not be held responsible for delays caused by circumstances beyond its reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

The company is not liable for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided during checkout.

8. Lost or Damaged Shipments

If an order arrives damaged or appears to be lost in transit, a claim should be reported promptly after delivery.

• Damaged products should be reported within 48 hours of delivery.
• Photographs of the package and product may be required for verification.
• Approved claims may be eligible for replacement or refund in accordance with the Return and Refund Policy.

9. Delivery Acceptance

Customers are advised to inspect the package upon delivery before accepting it.

If the package appears damaged or tampered with, delivery should be refused and reported immediately.